COMMUNICATION

1.0 INTRODUCTION Communication is considered to be the most important and most effective aspect of the management process. Interpersonal communication is fundamental to all managerial activities. All other functions involve some form of directions and feedback. Effective management is a function of effective communication. Many operations have failed because of poor communication, misunderstood messages and…

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THE DIRECTING AND LEADING FUNCTION

1.0 INTRODUCTION Directing is concerned with channeling human efforts towards the achievement of organisational goal. The success of these directional efforts is going to determine the satisfactory or unsatisfactory performance within the organisation. Accordingly, the directing function is the action function that tests the managerial capability in running the organisation. The satisfactory performance of workers…

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ORGANISING

1.0 INTRODUCTION Every organisation is made up of human and physical resources. These resources are brought together in order to accomplish a predetermined goal. In order to accomplish these objectives, tasks must be identified, the tools and technology required must be provided and a structure of relationships must be identified. It is the function of…

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DECISION-MAKING IN BUSINESS

1.0 INTRODUCTION In business, there are absolutely no right or wrong decisions but intelligent choices. What one considers a right decision in a particular time frame may turn out to be an unintelligent decision if the circumstances change. This is particularly true in developing countries where most of the variables required for intelligent decision are…

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EMPLOYEE TRAINING AND DEVELOPMENT

1.0 INTRODUCTION In the previous units you learnt about employee recruitment and selection. This unit will deal with employee training and development. Employee training and development are at the heart of employee utilisation, productivity, commitment, motivation and growth. Many employees have failed in organisations because their need for training was not identified and provided for…

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PLANNING

1.0 INTRODUCTION Planning has been defined previously as one of the five major functions of management. However, since planning is a bridge between the present and the future, it has been called the primary management function. Planning is particularly important because of scarce resources and uncertain environment with a fierce competition for these resources. Planning…

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CONTROL

1.0 INTRODUCTION Control is very important in any organisation. Control is one of the most important functions of management – second perhaps, only to the function of decision-making. There is more to control than mere measurement and reporting of activities. It is a dynamic process, requiring deliberate and purposeful actions in order to ensure compliance…

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CONTROL

1.0 INTRODUCTION Control is very important in any organisation. Control is one of the most important functions of management – second perhaps, only to the function of decision-making. There is more to control than mere measurement and reporting of activities. It is a dynamic process, requiring deliberate and purposeful actions in order to ensure compliance…

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MANAGEMENT FUNCTIONS AND BEHAVIOUR

1.0 INTRODUCTION There is no human endeavour that does not require proper management to make room for proper functioning. All types of organisations (whether profit making or non-profit making), government establishments, business enterprises, hospitals, cooperatives, churches, require good management to function effectively. Management is one of the most important human activities that permeate all organisations….

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EVOLUTION OF MANAGEMENT THEORY

1.0 INTRODUCTION Management is as old as man. There are several theories and principles under which the discipline operates. The principles guiding operations of managers have evolved over time. The evolutionary or development of management is spread over several periods. Therefore in this unit, we shall be studying the evolutionary process of management as a…

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