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A Framework for Assessing Readiness for an e-Society – Using Bahrain as a Case Study

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Abstract
This project aims to address the issue of readiness for an e-Society. At present, there is no
way of assessing the readiness for such transformations, which has prompted the
development of a generic framework. The proposed solution involves devising a
framework supported by an auditing method that carries out an assessment from different
aspects and perspectives. The process of applying the framework and the supporting
auditing method would serve to uncover any loopholes in the strategy and actions so that
issues are addressed early on to avoid major complications. The evaluation would
involve insights into whether proposed plans are studied carefully, or just a case of
following trends.
The report begins with the first two chapters setting the scene, as Chapter One introduces
the project, and Chapter Two addresses the topic of e-Society. Chapter Two aims to
outline the features and requirements of an e-Society, and presents a snapshot of several
global e-Government projects that attempt to illustrate the current state of affairs. Having
explained the project, the topic, and the problem to be addressed, the framework proposed
as a solution is discussed in Chapter Three. Next, the supporting auditing method is
discussed in Chapter Four. In order to test the feasibility of the solution, Chapter Five
evaluates the framework and auditing method by applying it to the Kingdom of Bahrain.
Finally, the project concludes in Chapter Six by reflecting on satisfying the project
requirements as well as offering a future outlook for developing this solution

Table of Contents
Abstract …………………………………………………………………………………………………………… i
Acknowledgments…………………………………………………………………………………………….ii
Chapter 1 …………………………………………………………………………………………………………1
Introduction to the project………………………………………………………………………………….1
1.1 Problem Definition and Motivation……………………………………………………………1
1.2 Project Aims……………………………………………………………………………………………1
1.3 Challenges ………………………………………………………………………………………………2
1.4 Approach to the Project…………………………………………………………………………….3
1.5 Schedule : Gantt Chart ……………………………………………………………………………..5
1.6 Structure of the Report ……………………………………………………………………………..5
Chapter 2 …………………………………………………………………………………………………………6
Introduction to e-Society……………………………………………………………………………………6
2.1 Definitions ………………………………………………………………………………………………6
2.2 What is an e-Society? ……………………………………………………………………………….7
2.3 Current development and drivers ……………………………………………………………….9
2.4 Features and Requirements of e-Society……………………………………………………10
2.5 Examples of e-Societies………………………………………………………………………….12
2.6 Issue of Readiness ………………………………………………………………………………….15
Chapter 3 ……………………………………………………………………………………………………….16
The Framework………………………………………………………………………………………………16
3.1 Purpose of the Framework ………………………………………………………………………16
3.2 Process of constructing the Framework …………………………………………………….16
3.3 Components of the Framework………………………………………………………………..17
Chapter 4 ……………………………………………………………………………………………………….20
The Auditing Method………………………………………………………………………………………20
4.1 Purpose of Auditing Method……………………………………………………………………20
4.2 Process of constructing the Auditing Method…………………………………………….20
4.3 Design for data collection template ………………………………………………………….21
Chapter 5 ……………………………………………………………………………………………………….28
Case Study: Bahrain………………………………………………………………………………………..28
5.1 Introduction…………………………………………………………………………………………..28
5.2 The Audit ……………………………………………………………………………………………..29
5.3 Analysis of Results ………………………………………………………………………………..30
5.4 Current State of e-Services ……………………………………………………………………..39
5.5 Reflection on Case Study………………………………………………………………………..40
5.6 Is Bahrain ready for an e-Society? ……………………………………………………………40
5.7 Is the framework feasible? ………………………………………………………………………41
Chapter 6 ……………………………………………………………………………………………………….42
Conclusion …………………………………………………………………………………………………….42
6.1 Project Outcome…………………………………………………………………………………….42
6.2 Outlook…………………………………………………………………………………………………43
Reem Ahmadi
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Appendix A……………………………………………………………………………………………………46
Reflection………………………………………………………………………………………………………47
Appendix B……………………………………………………………………………………………………50
Gantt Chart …………………………………………………………………………………………………….50
Appendix C ……………………………………………………………………………………………………52
Framework Iterations ………………………………………………………………………………………52
Appendix D……………………………………………………………………………………………………55
Auditing Method – Interview Template ……………………………………………………………..56
Appendix E ……………………………………………………………………………………………………64
e-Bahrain Booklet …………………………………………………………………………………………..65
Bahrain and the Information Society, AL-AMER……………………………………………….89
Extract from Saidi’s Report ……………………………………………………………………………110
Bibliography: ……………………………………………………………………………………………….

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