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An Intranet Application for Street Lane Medical Practice

10,000 3,000

Topic Description

Summary
The Problem – Information Management
Street Lane Medical Practice is a medium sized GP surgery in Roundhay, Leeds. The Practice had a problem with its management of administrative information – for example, its phonebook, meeting minutes and rotas. The problem was that the practice’s existing system was difficult to use and inefficient. This project was the first attempt to find a practical solution.
Minimum Requirements Exceed
The minimum requirements were met to a very high standard and exceeded. This included
documenting requirements, designing an intranet application, producing a working intranet
application, installing the system on site, training the users and producing user and technical
manuals.
Report Contents
This report discusses all of the stages in the project. This includes an evaluation of the project, the intranet application and the training. These were overall successes, but had some areas for improvement. Most importantly the users of the system were very satisfied. As a result, areas for further development of the system are identified. These could form a final year project for another student.

Table of Contents
1 Introduction 1
1.1 Background 1
1.2 The Problem 1
1.3 Project Aim and Objectives 2
1.4 Challenges 4
1.5 Project Approach 5
1.6 Project Plan 6
2 Methodology 7
2.1 Definition 7
2.2 Choosing Development Methodology 8
2.3 ETHICS and Prototyping 10
2.4 Testing and Evaluation Strategy 11
3 Analysis 13
3.1 Analysis of Current System 13
3.2 User Requirements 14
3.3 Analysis of Similar Web-based Systems 15
3.4 Analysis of Useful Past Projects 17
4 Design 19
4.1 Overview of System Architecture 19
4.2 Presentation Design Issues 20
4.3 Navigation Design 22
4.4 Designing the Functionality 23
4.5 Technical Design Issues 24
4.6 Designing the Data Store 25
5 Implementation 28
5.1 Technical Options 28
5.2 Implementation Issues for Main Features 31
5.3 Technical Challenges 37
5.4 Version Control/Configuration Management 39
6 Testing and User Feedback 40
6.1 Testing Methods 40
6.2 Module and System testing 41
6.3 Acceptance testing 41
6.4 Results of Using Iterative Prototyping Method 42
7 Evaluation 44
7.1 The Intranet 44
7.2 Training and Handover of Ownership 45
7.3 Development Methodology 47
7.4 Project Management 47
7.5 Challenges 48
7.6 Possible Future Enhancements 49
iv
8 Conclusion 50
8.1 Aim & Development Methodology 50
8.2 Analysis, Design, Implementation, Testing & Evaluation 50
8.3 Summary of Achievements 50
R References 51
A Appendices 53
A.A Project Reflection 53
A.B Original Project Schedule 56
A.C Revised Project Schedule 57
A.D Organisational Structure 58
A.E Theoretical And Practical Tests For A Development Methodology 60
A.F Evaluation of Useful Websites 61
A.G Intranet Layout 62
A.H Advert Location Layout Designs Presented To The Practice 63
A.I Nielsen’s Usability Heuristics 64
A.J Users’ Feedback 66
A.K User Manual 76
A.L Technical Manual 101
A.M Thank-you Letter From The Practice

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