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IMPACT OF E-MANAGEMENT ON HUMAN RESOURCE DEVELOPMENT IN THE CENTRAL BANK OF NIGERIA, 1999-2009

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TABLE OF CONTENTS
Title Page – – – – – – – – – – – – i
Certification – – – – – – – – – – – -ii
Dedication – – – – – – – – – – – -iii
Acknowledgement – – – – – – – – – -iv
Abstract – – – – – – – – – – – -vi
Table of Contents – – – – – – – – – -vii
List of Diagrams; Graphs and Tables – — – – – – -viii
CHAPTER ONE: INTRODUCTION – – – – – – -1
1.1 Background of the Study – – – – – – – -1
1.2 Statement of the Problem – – – – – – – -4
1.3 Objectives of the Study – – – – – – – -6
1.4 Significance of the Study – – – – – – – -7
1.5 Literature Review – – – – – – – – -7
1.6 Theoretical Framework — – – – – — – -37
1.7 Hypotheses – – – – – – – – – -41
1.8 Method of Data Collection – — – – – – – -41
1.9 Logical Data Framework – – – – – – – -46
CHAPTER TWO: CENTRAL BANK OF NIGERIA AND THE USE OF
E- MANAGEMENT SYSTEM – – – – – – – – -49
2.1 Introduction – – – — – — – – – -49
2.2: Brief history of the Central Bank of Nigeria Administrative System – -50
2.3: Components of E-management – – – – – – -52
2.4: The Use of Internet/Intranet Applications – – – – -55
2.5: Central Bank of Nigeria E-management Web Based page – – – -57
2.5.1 Application of the CBN E-management Web Based Page – — – -58
CHAPTER THREE:E-MANAGEMENT AND HUMAN RESOURCE
7
DEVELOPMENT- — – – – – – – – – -60
3:1: Introduction———————————————————————
60
3.2: Computer Literacy Level and use of Internet/Intranet Technology
in the Central Bank of Nigeria – – – – – – –
64
3.3: E-management and Staff Development Strategies – – – -75
CHAPTER FOUR: THE IMPACT OF E-MANAGEMENT ON STAFF
PRODUCTIVITY – – – – — – – – -………87
4.1: Introduction……………………………………………………………… 87
4.2: E-management and Effective Banking Operations – – – -88
4.3: E-management Services Delivery – – – – – – -99
CHAPTER FIVE: E-MANAGEMENT AND EMPLOYEMNT
OPPORTUNITIES – – – – – – – – 102
5.1: Introduction- – – – – – – – – – —– – – ——– – – — – – – – – – – – – – – – – – – – – 102
5.2: Effect of E-management on Staff Strength – — – – -104
CHAPTER SIX: SUMMARY AND CONCLUSION – – – – -122
6:1 Summary of Findings – – – – – – – -122
6:2 Conclusions- – – – – – – – – -123
6.3 Recommendations – – – – – – -125
BIBLIOGRAPY – – – – – – – – – – -128
APPENDIX – – –

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