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INTERPERSONAL INJUSTICE AND JOB COMPLEXITY AS PREDICTORS OF WORKPLACE AGGRESSION

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TABLE OF CONTENTS
TITLE PAGE ……………………………………………………………………………………………………………. i
CERTIFICATION ……………………………………………………………………………………………………. ii
DEDICATION …………………………………………………………………………………………………………iii
ACKNOWLEDGEMENT ……………………………………………………………………………………….. iv
ABSTRACT …………………………………………………………………………………………………………….. vi
TABLE OF CONTENTS ……………………………………………………………………………………….. vii
LIST OF TABLES …………………………………………………………………………………………………viii
LIST OF APPENDICES …………………………………………………………………………………………. ix
CHAPTER ONE: INTRODUCTION ……………………………………………………………………… 1
Statement of the Problem …………………………………………………………………………………… 15
Purpose of the Study …………………………………………………………………………………………… 16
Operational Definition of Terms ………………………………………………………………………… 17
CHAPTER TWO ……………………………………………………………………………………………………. 18
LITERATURE REVIEW………………………………………………………………………………………… 18
Theoretical Review ………………………………………………………………………………………………. 18
Empirical Review …………………………………………………………………………………………………. 37
Hypotheses …………………………………………………………………………………………………………… 44
CHAPTER THREE: METHOD …………………………………………………………………………… 45
Participants ………………………………………………………………………………………………………….. 45
Instruments …………………………………………………………………………………………………………. 45
Procedure ……………………………………………………………………………………………………………… 49
Design and Statistics ………………………………………………………………………………………….. 50
CHAPTER FOUR: RESULTS …………………………………………………………………………….. 51
CHAPTER FIVE: DISCUSSION …………………………………………………………………………. 55
Implications of the Study …………………………………………………………………………………… 62
Limitations of the Study …………………………………………………………………………………….. 64
Suggestions for Further Researchers ……………………………………………………………….. 65
Summary and Conclusion …………………………………………………………………………………. 66
REFERENCES …………………………………………………………………………………………………….. 69
APPENDICES ……………………………………………………………………………………………………….. 83

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