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STAFF MOTIVATION AND DISCIPLINE IN HOSPITALS: A CASE STUDY OF SEVENTH DAY ADVENTIST HOSPITAL ABA.

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TABLE OF CONTENTS
Title Page……………………………………………………………….….…………….i
Certification Page………………………………………………………..……………ii
Dedication…………………………………………………………………………..…iii
Acknowledgement…………………………………………………………………….iv
Abstract…………………………………………………………………………..……..v
List of Tables……………………………………………………………………..……vi
Table of Contents……………………………………………………………..……..vii
Chapter One: Introduction
1.1 Background of the Study…………………………………………….………1
1.2 Statement of the Problems………………………………………….……….6
1.3 Objectives of the Study………………………………………………..……..9
1.4 Significance of the Study…………………………………………….………9
1.5 Scope and Limitations of the Study……………………………….…….10
Chapter Two: Literature Review
2.0 Literature Review……………………………….……………………………14
2.1 Employee Motivation and Discipline: Theory and practice …….15
2.1.1 Characteristics of Motivation……………………………………….18
2.1.2 Staff Discipline …………….…………………………………..…………..19
2.1.3 Nature of Disciplinary Actions ……………………………..…………20
2.1.4 Factors that help to determine the appropriateness of
disciplinary actions …………………………………..………………….22
2.1.5 Major Perspectives on Motivation……………………………..…….25
2.1.6 How discipline and motivation guides an organization ………28
2.1.7 Organizational Staff Control ..……………………………………..…34
9
2.2 Hypotheses………….……………………………..…………………….……36
2.3 Operationalization of the key concepts in the Hypotheses….36
2.3 Methodology ………………………..………………………………….38
2.4.1 Theoretical Framework: Incentive Theory of Motivation…….39
2.4.2 Method of Data Collection………………………………………….40
2.4.3 Method of Data Analysis…………………………………………….41
Chapter Three: Research Methodology
3.1 General Information on the Study..…………………………………..…43
3.1.1 Methods of Operations ….…………………..…………………………..44
3.1.2 Organization and Administration………………………………….…45
Chapter Four: Presentation and Analysis of Data
4.1 Data Presentation and Analysis……………………….…………………47
4.2 Findings……………………………………………………..…………………63
4.2.1 Hypothesis One……….…………………………………….……………….63
4.2.2 Hypothesis Two……………………………………………………..………64
Chapter Five: Summary, Recommendation and Conclusion
5.1 Summary…………………………..………………………………………….66
5.2 Recommendation…………………………………………………….………68
5.3 Conclusion…………………………….………………..…………………….70
Bibliography
Appendix

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