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THE IMPACT OF STAFF EVALUATION ON THE PRODUCTIVITY AND PERFORMANCE OF PUBLIC ORGANISATION WORKERS ( A CASE STUDY OF ENUGU STATE CIVIL SERVICE COMMISSION).

Topic Description

TABLE OF CONTENT
Title Page ——————————————————————————i
Certification —————————————————————————ii
Approval Page ———————————————————————–iii
Dedication —————————————————————————-iv
Acknowledgement ——————————————————————-v
Abstract ——————————————————————————-vi
Table of Content ——————————————————————–vii
List of Tables and Figures ——————————————————–viii
CHAPTER ONE INTRODUCTION
1.1 Background to the problem ————————————————-1
1.2 Statement of the Problem—————————————————-5
1.3 Objectives of the Study—————————————————–10
1.4 Significance of the Study—————————————————11
1.5 Scope and Limitation of the Study —————————————13
CHAPTER TWO : LITERATURE REVIEW AND METHODOLOGY
2.1 Literature Review ———————————————————–15
2.1.1 Definition of Concepts: Evaluation, staff Evaluation and Public
Organization —————————————————————–16
2.1.2 History of Staff Evaluation ————————————————27
2.1.3 Reasons for Staff Evaluation ———————————————28
ix
2.1.4 Types of Employee Performance Evaluations—————————37
2.1.5 Strategies for Staff Evaluation ——————————————–42
2.1.6 Evaluation/Appraisal Methods ———————————————45
2.1.7 Standards for Staff Evaluation ——————————————–54
2.1.8 Staff Evaluation: Problems and Solutions——————————–56
2.2 Hypotheses ——————————————————————–58
2.3 Operationalization of Key Concepts ————————————–59
2.4 Methodology ——————————————————————62
2.4.1. Method of Data Collection.————————————————62
2.4.2 Sampling Technique.——————————————————–63
2.4.3 Validity of Instrument——————————————————-64
2.4.4. Reliability of the Instrument.———————————————–65
2.4.5. Population of Study.———————————————————66
2.4.6. Determination of Sample Size for the Study—————————–67
2.4.7. Method of Data Analysis.————————————————-68
2.5 Theoretical Framework —————————————————-68

CHAPTER THREE
BACKGROUND INFORMATION ON ENUGU STATE CIVIL
SERVICE COMMISSION
3.1 Establishment of Enugu State Civil Service Commission. ————77
3.2 Functions And Objectives of Enugu State Civil Service Commission. —79
3.3 Structural Organization of Enugu State Civil Service Commission—- 81
3.4 Staff Strength and Placement.———————————————-85
3.5 Pathologies of Enugu State Civil Service Commission—————-86
CHAPTER FOUR
DATA PRESENTATION AND ANALYSES
4.1. Data Presentation and Analyses. ——————————————82
4.1.1. Personal Data of Respondents.———————————————83
4.1.2. Substantive Data of Respondents.—————————————–85
4.1.3. Test of Hypotheses.———————————————————-96
4.2. Findings. ——————————————————————–110
4.3. Discussion of findings. —————————————————-113
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION.
5.1. Summary.——————————————————————–119
5.2 . Conclusion.——————————————————————121
5.3. Recommendations.———————————————————-123
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